Return & Refund Policy

We offer a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

Eligibility

To be eligible for a refund, you must provide proof of purchase and, if applicable, photos or other evidence showing that the item arrived damaged, defective, incorrect, or otherwise did not meet expectations.

How to Request a Refund

To request a refund, please contact us at kevinrk4733@gmail.com with your order number and a description of the issue. We may request additional information, including photos of the item, to help process your request.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us as soon as possible if the item is damaged, defective, or if you received the wrong item. We will review the issue and work to make it right.

No Return Required

In most cases, approved refunds do not require the item to be returned. We reserve the right to request additional information before approving a refund.

Non-Refundable Items

The following items are not eligible for refunds unless they arrive damaged or defective:

• Gift cards

• Clearance or final sale items

• Personalized or custom-made products

• Perishable goods

• Personal care products

European Union Customers

If your order is shipped to the European Union, you may have the right to cancel or return your order within 14 days of receipt under applicable consumer protection laws. Contact us for assistance with these requests.

Refund Processing

Once your refund request has been reviewed and approved, refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding refunds, please contact us at kevinrk4733@gmail.com.